Frequently asked
questions

Have questions? We have answers!

We accept Prepaid payments (UPI, Credit/Debit Cards, Net Banking, and Wallets) as well as Cash on Delivery (COD) on eligible orders.

Orders are typically delivered within 4–7 business days, depending on your location. You will receive tracking details once your order has been shipped.

Yes, Cash on Delivery (COD) is available for most serviceable locations across India. COD availability may vary based on your PIN code and order value.

Once your order is dispatched, you’ll receive a tracking link via SMS, email, or WhatsApp. You can use it to check your order’s live delivery status anytime.

You can request an order cancellation or modification before it has been shipped. Once dispatched, changes or cancellations may not be possible.

If you receive a damaged, defective, or incorrect item, please contact our customer support within 48 hours of delivery with photos of the product and packaging. We’ll help resolve the issue as quickly as possible.

You can reach our customer support team through WhatsApp, email, or the Contact Us page on our website. We’re here to assist you with any questions or concerns.

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