Shipping Policy

Last Updated: June 2026

Thank you for shopping with LYTO. We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully before placing an order.

Order Processing

All orders are processed after successful payment confirmation or order verification.

• Orders are typically processed within 1–2 business days.
• Orders placed on weekends or public holidays may be processed on the next business day.
• Once an order is processed, it cannot be modified or canceled.

Shipping Partners

LYTO works with trusted third-party courier and logistics providers to ensure reliable delivery across India.

Delivery services are handled by external courier companies, and delivery times may vary depending on location, courier availability, and operational factors.

Estimated Delivery Time

Prepaid Orders

Most prepaid orders are delivered within:

2–8 Business Days

depending on:

• Delivery location
• Product availability
• Courier service coverage

Cash on Delivery (COD) Orders

Where Cash on Delivery is available, delivery may take:

5–11 Business Days or longer

depending on courier processing and serviceability.

Please note that delivery timelines are estimates and not guaranteed.

Delivery Delays

Although we make every effort to deliver orders on time, delays may occur due to:

• Weather conditions
• Natural disasters
• Transportation disruptions
• Government restrictions
• Courier operational issues
• Public holidays
• Other unforeseen circumstances

LYTO shall not be held responsible for delays caused by third-party courier services or circumstances beyond our control.

Mandatory Unboxing Video

To protect both customers and LYTO from fraudulent claims, a complete:

360° Unboxing Video

is mandatory for any replacement or damage-related claim.

Requirements:

• Video must start before opening the package.
• Video must be continuous and unedited.
• Shipping label must be clearly visible.
• Product condition must be clearly visible.

Claims submitted without a valid unboxing video may be rejected.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product:

• Contact us within 24 hours of delivery.
• Provide:
  • Order Number
  • Clear photos of the issue
  • Complete 360° unboxing video

After verification, eligible products will be replaced according to our Replacement Policy.

No Return Policy

LYTO does not accept product returns.

Products cannot be returned for:

• Change of mind
• Size issues
• Color preferences
• Personal dislikes
• Incorrect product selection by the customer

Please review product details carefully before placing an order.

Prepaid Order Safety Notice

For prepaid orders:

• You should never pay any additional amount to the courier at the time of delivery.
• If a delivery agent requests extra payment for a prepaid order, please contact us immediately.

Order Tracking

Once your order is shipped, tracking details will be provided via email, SMS, or WhatsApp where available.

Customers can use the tracking number to monitor shipment progress.

Contact Us

For shipping-related questions or support, please contact:

LYTO

Website: https://lyto.store

Email: lytoindia@gmail.com

LYTO – Style Without Limits.