Privacy policy

Last Updated: September 2026

We respect your privacy and are committed to handling your personal information responsibly.

Information We Collect

When you visit our website, create an order, make a payment, or contact us, we may collect information such as:

  • Name
  • Phone number
  • Email address
  • Shipping and billing address
  • Order information
  • Payment-related information
  • Device/browser information
  • Website usage information

Payment information may be processed directly by our payment service providers. We do not necessarily receive or store your complete card or banking credentials.

How We Use Your Information

We may use your information to:

  • Process and deliver orders
  • Confirm orders and payments
  • Provide customer support
  • Handle returns, exchanges and refunds
  • Prevent fraudulent transactions
  • Improve our website and services
  • Send transactional communications
  • Send marketing communications where permitted

Sharing Your Information

We may share necessary information with service providers involved in operating our store, including payment processors, courier companies, website/e-commerce providers, analytics providers and customer-support services.

We do not sell your personal information.

Cookies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage and, where applicable, support advertising and marketing.

Data Security

We take reasonable measures to protect customer information. However, no internet-based system can guarantee absolute security.

Your Choices

Depending on applicable law, you may have rights concerning your personal information, including requesting access, correction, deletion, or withdrawal of certain consent.

Contact us at lytoindia@gmail.com for privacy-related requests.