Shipping Policy

Last Updated: September 2026

At Lyto, we aim to provide reliable and fast delivery across our serviceable locations in India.

1. Delivery Time

Orders are generally delivered within 4–7 business days after successful order confirmation.

Delivery times may vary depending on:

Delivery location
Courier availability
Weather conditions
Public holidays
Remote-area delivery
Unforeseen logistics delays

The estimated delivery period is not a guaranteed delivery date.

2. Order Processing

Orders are normally processed after successful order confirmation.

Orders may take additional time to process during:

Sales
Promotional campaigns
Festivals
High-volume periods
Unforeseen operational circumstances

3. Shipping Coverage

We currently deliver to serviceable locations within India.

Delivery availability may depend on the PIN code entered during checkout.

4. Cash on Delivery

Cash on Delivery may be available for selected locations and products.

COD availability is determined by courier serviceability and other operational factors.

5. Prepaid Orders

Customers choosing prepaid payment may receive discounts of up to ₹100, depending on the offer available at the time of purchase.

Prepaid orders may also be prioritised for processing where applicable.

6. Tracking

Once the order has been shipped, tracking information may be provided through the contact details supplied during checkout.

Customers can use the tracking information to follow the shipment status.

7. Delivery Delays

Lyto is not responsible for delays caused by circumstances outside our reasonable control, including:

Courier delays
Severe weather
Natural disasters
Public holidays
Transportation disruptions
Incorrect address information
Customer unavailability
Incorrect contact information

Our team will assist customers where possible in resolving delivery-related issues.

8. Incorrect Address

Customers are responsible for providing a complete and accurate delivery address and contact number.

If an order cannot be delivered because of incorrect or incomplete information provided by the customer, additional shipping charges or other conditions may apply for re-delivery.

9. Failed Delivery / Customer Unavailability

If a courier attempts delivery and the customer is unavailable, the courier may make additional delivery attempts according to its procedures.

Customers should cooperate with the courier to ensure successful delivery.

Repeated refusal or non-acceptance of COD orders may affect eligibility for future COD orders.

10. Delivery Confirmation

Customers should inspect the package and product after delivery.

If the product is damaged, defective or incorrect, contact Lyto within 48 hours of delivery with the order details and supporting photographs/videos.

Please refer to our Return & Refund Policy for replacement eligibility.